Lady C
Did your problem resolve?
I just thought of another thing that can really speed things up. There is a part of windows that controls transition effects, speed of loading pages, It's called SysFader. It can actually cause the system to freeze up, desktop icons to
stop working - especially desktop shortcuts to web pages or internet access. Disabling it makes the computer so much faster, function smoother, everything is better.
To do this:
>Click on Start
>Click on Control Panel
>Click on Appearance and Themes
>Click on Display
>Click on Appearance
>Click on Effects
>Uncheck every box
>Click on OK
One more microsoft windows thing that makes your system sluggish is now gone.